The timetable spreadsheet breaks
One trainer changed a time — and Excel no longer matches what the clients and the administrator know.
One timetable that everyone sees
Malika, you have 2 sessions left on your membership. Renew for 12 sessions or freeze until September?
18:00
Yoga
Malika · small hall
8 / 12 seats
CRM for fitness clubs and studios
Groups are full. Memberships are counted. Excel is fired.
Alter runs the timetable for group and personal sessions with seat limits, counts the balance on every membership and reminds the client on its own when it's time to renew.
7 days free · No card · Migration from Altegio — free
Thursday timetable
Chilanzar · main hall and small hall
08:006 / 10 seats
Pilates
Zukhra · small hall
12:004 / 14 seats
Functional training
Sanjar · main hall
18:008 / 12 seats
Yoga
Malika · small hall
19:00full · waitlist
Stretching
Nigora · small hall
20:00full · waitlist
Personal training
Sanjar · main hall
M
Malika · Telegram
Membership: 2 sessions left
Malika, you have 2 sessions left on your membership. Renew for 12 sessions or freeze until September?
Renew, and book me for yoga at 18:00
Done without an administrator
12-session membership · 900,000 UZS · Yoga, Thu 18:00 · seat 9 of 12
While you count sessions by hand, the client walks away
Nobody knows the membership balance
The client says they came less often than marked. There's nothing to argue with — the records were kept by hand.
A session is deducted at check-in, both sides see the balance
Newcomers write to Direct and never show up
There's a request, but no reply for two days. The person has already signed up at another studio near home.
AI replies instantly and brings the newcomer to their first class
Timetable, memberships and clients — no spreadsheets
AI administrator in Instagram and Telegram, seat limits, waitlist, freezes, trainer cabinets, till and reports.
Group class booking
A seat limit on every class, a waitlist when the hall is full, and a cancellation frees the seat automatically.
Memberships and balance
Session packs, validity period, deduction per visit. You see whose membership is running out.
Freeze
The client goes away — the membership is paused with a return date, no manual recalculation.
AI administrator
Replies in Instagram and Telegram in Russian and Uzbek, understands voice messages, books into groups.
Trainer cabinets
A trainer sees their own timetable, group roster and earnings — without access to the whole base.
Till and finances
Sales of memberships, drop-in sessions and goods, revenue by day and by trainer.
Memberships
The system knows the session balance, not the administrator
A session is deducted when attendance is marked. The client sees the balance, you see who is about to finish their membership — and renew it before they disappear.
- A session is deducted at check-in — nothing to argue about
- Membership freeze with a return date, no manual recalculation
- The auto-message “2 sessions left — renew?” goes out on time
- Corporate memberships: one contract, several employees
MTime to renew
Malika S.
+998 90 123 45 67 · Chilanzar
Membership · yoga
12 sessions · 900,000 UZS — 2 left. Used 10 of 12 · valid until 30 August
24 Jul−1
Yoga, 18:00
Malika · session deducted
22 Jul−1
Stretching, 19:00
Nigora · session deducted
10 Jul900,000 UZS
12-session membership
payment, card
Frozen until 15 SeptemberCorporate: Artel, 8 employees
Auto-messages
The newcomer made it to the first class, the regular renewed
Alter writes to those who left a request and vanished, reminds about the class and warns when membership sessions are running out.
Newcomer · request without a visit
Zukhra, you asked about yoga. The next group is on Thursday at 18:00, 4 seats left. First class — 90,000 UZS. Shall I book you?
Balance · 2 sessions
Sanjar, you have 2 sessions left on your membership until 30 August. Renew now or freeze until September?
AI
Replies in Russian and Uzbek, recognises voice messages in Instagram and Telegram, books into a group and explains the memberships.
Prepayment — and the slot stops vanishing
A seat in the evening group is taken, and at the start — silence: the client simply did not come. No cancellation, no chance to give that seat to the next person on the waitlist.
Turn prepayment on — a percentage of the total or a flat amount. The invoice goes out right at booking: the client pays by card, the money lands in your own till, and the seat is held while the payment goes through. Not paid — the seat is free again and the next client takes it.
Nothing to learn
You will not have to set anything up yourself. Inside it works like Telegram: lists and buttons — and support replies there too, not in tickets.
We set up classes, trainers and memberships
Send a link to your Instagram or a price list — we set up the group timetable, seat limits and session packs ourselves and show it back to you for a check.
We migrate your base
From Altegio, a notebook or Excel — clients, numbers, memberships with their balances and the timetable. Free of charge.
We show your administrator and trainers
Fifteen minutes and you are ready to work. If anything slips, support replies in Telegram.
What it costs
Put your own set together: the CRM is priced per staff member and per period, the AI agent is priced per message. Messages never expire.
How many staff do you have?
Up to 2
You can change the number of staff at any time inside Alter.
Save30%
Enter promo code ALTER30 while your trial is running — the first 7 days after signing up — and get 30% off the 3, 6 and 12-month plans. First subscription only; once the trial ends the offer is gone.
The monthly figure is spread over the whole period, bonus months included: you pay for the period up front at 72 000 sum per employee a month, and the bonus months come free. The first 7 days of the CRM are free and we do not ask for a card. We gift 200 messages at signup so you can see how the AI answers your clients. Messages are paid for once, never expire and are not tied to the CRM period — when they run out, you top up by any amount.
Frequently asked questions
Can I run group and personal sessions at the same time?
Yes. Group classes run with a seat limit and a waitlist, personal sessions work as a regular booking with a trainer. Both types live in one timetable and, if needed, in one membership.
Are there corporate memberships?
Yes. You can issue a membership to a company and attach employees to it: sessions are deducted from the shared pack, and an attendance report is exported for the employer.
How does a membership freeze work?
You set the freeze period — the validity is shifted automatically and no sessions are lost. The client gets a message when the membership is active again.
What happens when the group is full?
The client goes onto the waitlist. If someone cancels, the seat is offered to the first in the queue — automatically, without an administrator.
Does the AI understand Uzbek and voice messages?
Yes. It replies in Russian and Uzbek, recognises voice messages in Instagram and Telegram, books into a group and explains the memberships.
How do I move clients from Excel or Altegio?
A curator migrates clients, memberships with their balances and the timetable for free. It usually takes one day, and you can work from day one.
Download the Alter apps
Clients book classes and get reminders. Owners and trainers run the club straight from the phone.
Booking app for clients
Your bookings, reminders and one-tap rebooking — every salon in one place.
Business app for professionals
The day, the bookings and the money always at hand: add a booking between clients, mark a payment and see how the shift is filling up.
